These FAQs are designed to provide quick answers. For more detailed information, please refer to our full policies or contact our support team.
Pay by Paycode - you contact the merchant business to make an order, they create a payment request and share with you a paycode. You navigate the Paycode and proceed to checkout.
Pay by phone number - you can pay for any pending transaction by entering your phone number, therefore, you can pay for more than one order using this method. The system stores orders linked to your contact number, to facilitate easier order location in case a paycode is lost. This will also ensure you can checkout.
Pay By Vendor ID (no contact with the business is required for this payment method)- Some businesses may share their vendor ID to regular customers who order something that is regular or has a listed price (-/+ delivery) for example to reduce the need for phone calls. You can create a completely custom payment by choosing the amount you'd like to send and the reason. Once paid the merchant will be notified to process your order. If the merchant is unable to fulfill your order for any reason, you'll be notified by email or the merchant might contact you to discuss the order. You'd be issued a refund as appropriate.